Gestionnaire de programme Chez ADP, nous sommes motivs par votre russite. Nous engageons vos talents et vos perspectives uniques. Nous apprcions vos ides sur la faon de faire les choses diffremment et plus efficacement. Dans vos efforts pour russir, apprendre et grandir, nous vous soutenons jusqu’au bout. Si le succs vous motive, vous avez votre place chez ADP. Le gestionnaire de programme est responsable de la planification, de l'ordonnancement et du contrle des activits de projets commerciaux complexes couvrant plusieurs organisations afin de garantir que les livrables du projet sont fournis temps, dans les limites du budget et conformment aux spcifications. Le gestionnaire de programme est galement responsable de l'tablissement et du maintien de relations de travail productives entre les clients et les parties prenantes internes. Les gestionnaires de programme sont responsables de l'excution des procdures de projet qui soutiennent les normes de gestion de projet tout en garantissant la ralisation des objectifs de l'entreprise. Les responsables de programme grent gnralement l’intgration et/ou le dveloppement et la livraison de mises en uvre client trs vastes et complexes. Ce poste constitue l'interface principale entre les units commerciales du client, les ventes, la mise en uvre et toutes les entits de service ADP, et est responsable de la gestion de l'ensemble du programme ou de l'ensemble des projets. Cette personne est responsable du suivi des performances de l'quipe de projet et de ses chefs de projet. Il/elle engagera le manager d'un membre de l'quipe en cas de problme de performance. Tous les chefs de projet et de produits interfonctionnels et des units commerciales seront aligns avec cette personne dans une structure de gestion matricielle pendant l'engagement, pour atteindre les objectifs de l'quipe. Cette personne agit titre de contact principal pour le programme auprs de l'entreprise et de la haute direction. Le responsable de programme doit grer et assurer la communication avec toutes les organisations, y compris les tapes globales du projet, les risques, la porte et les attentes, l'intgration du projet, le budget et le personnel. Les responsabilits supplmentaires incluent le suivi des performances des ressources de l'quipe de projet concernant les activits de projet qui leur sont assignes. Les responsabilits comprendront galement la direction de projets stratgiques et des runions trimestrielles du comit de pilotage avec les responsables de l'exprience client dans les units commerciales et les domaines fonctionnels d'ADP. RESPONSABILITS: Applique les disciplines de gestion de programme dans les domaines suivants : gestion de la porte, gestion des calendriers, gestion des cots, gestion des problmes, gestion des risques, gestion de la qualit, gestion des ressources humaines, gestion des communications et gestion des contrats.tablit, gre et publie un plan de projet global complet, y compris le calendrier de dveloppement, les besoins en ressources et les efforts d'intgration de produits tiers.tablit la structure du projet et les plans de gestion du personnel, et participe au processus de dotation, qui peut inclure la slection du personnel auprs de fournisseurs tiers.Le gestionnaire de programme est en dernier ressort responsable de l'obtention des approbations sur les modifications apportes la porte du programme, de l'escalade des problmes de chemin critique et de la rsolution des conflits de ressources au sein de l'quipe.Motive et dirige l'quipe de projet; fixe les buts, les objectifs et les priorits ; attribue et examine rgulirement les tches et les performances du projet, en les comparant aux livrables des tapes cls. Peut tre invit contribuer aux valuations de performance des membres de l’quipe. Approuve les ajouts et suppressions de personnel pendant la dure du projet. Le gestionnaire de programme est en dernier ressort responsable de l'obtention des approbations sur les modifications apportes la porte du programme, de l'escalade des problmes de chemin critique et de la rsolution des conflits de ressources au sein de l'quipe.Le responsable du programme tablit des communications crites et verbales interfonctionnelles compltes valuant les tches, les jalons, les dpendances, les problmes et les escalades du programme. Cela comprend les runions de programme, les procs-verbaux, les briefings de direction et le suivi de la gestion des problmes. Collabore avec les chefs de produit et de projet interfonctionnels sur tous les livrables de gestion de programme.Agit comme interface principale avec le(s) sponsor(s) du projet ainsi qu'avec le chef de produit. S'assure que des examens de qualit sont effectus avec l'quipe de projet et obtient l'approbation du statut et des exigences.Agit comme interface principale avec les sous-traitants fournissant des produits ou des services.S'assure que la mthodologie, les processus et les outils sont systmatiquement utiliss et guids par les meilleures pratiques et le Centre d'excellence ADP NPS.Responsable du respect du calendrier et des rsultats du projet, de la satisfaction du client et de la qualit des livrables.Responsable de dterminer les critres de russite de l'ensemble du projet. Cela comprend la collecte d'informations sur les commentaires des clients, les commentaires de l'quipe de projet et les orientations de la haute direction.Gre le budget global du programme. Coordonne les demandes de financement supplmentaire si cela est jug ncessaire. QUALIFICATIONS REQUISES: Baccalaurat ou exprience de travail quivalente.Certification PMP du Project Management InstituteExprience dans la gestion de grandes quipes de projets dans plusieurs fonctions de l'entreprise.Doit avoir 7 10 ans d'exprience avre en gestion de projet. QUALIFICATIONS PRFRES : La prfrence sera accorde aux candidats qui possdent les lments suivants : Une exprience pralable en gestion de programme est un plus. Une connaissance et une comprhension approfondies des produits, des services, de la mise en uvre, des oprations techniques, de formation, financires et organisationnelles de vente seraient galement un plus.Succs dmontr dans la gestion de projets de produits multilignes. Exprience dans la direction et la direction de plusieurs chefs de projet au sein de l'entreprise.Exprience avre dans le maintien de relations efficaces avec l'quipe de projet dans un environnement hautement matriciel.Doit possder une capacit avre travailler efficacement avec un client agressif et exigeant et avec les quipes de projet d'ADP. Doit tre capable de bien travailler sous pression et avoir une grande tolrance au stress.Doit possder d'excellentes comptences en matire d'organisation et de gestion du temps pour grer des projets multiples, diversifis et conflictuels.Doit possder d'excellentes comptences en communication, en prsentation, en animation et en leadership d'quipe.Capacit dmontre communiquer efficacement avec des gestionnaires de niveau excutif dans un environnement ax sur des projets o le risque du projet est important et les exigences de communication sont trs complexes.Capacit dmontre constituer des quipes efficaces dans un environnement ax sur des projets o l'quipe est grande, gographiquement disperse et peut avoir des priorits et/ou des objectifs contradictoires.Capacit dmontre dvelopper et maintenir des plans de projet trs complexes, nivels et quilibrs l'aide de Microsoft Project ou d'autres outils de gestion de projet comparables.Capacit dmontre identifier et attnuer les risques du projet pour atteindre avec succs les objectifs du projet.L'exprience et la comprhension de la voix du client/des outils et mthodologies d'analyse client sont souhaitables. ADP is hiring a Program Manager Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued Are you looking for an opportunity to make a difference by using your communication, problem-solving, and project management skills to drive results for our clients Are you looking for an inclusive environment with a culture of collaboration and belonging At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. The Program Manager is responsible for planning, scheduling, and controlling the activities of complex business projects spanning multiple organizations to ensure that project deliverables are provided on time, within budget, and following specifications. The Program Manager is also responsible for productive working relationships between clients and internal stakeholders. Program Managers are responsible for executing project procedures that support project management standards while ensuring the delivery of the business's goals. Program Managers typically manage the integration and/or development and delivery of very large and complex client implementations. This position provides the primary interface between the Client's business units, and Sales, Implementation, and all ADP Service entities, and is accountable for managing the overall "Program" or collection of Projects. This person is responsible for monitoring the performance of the Project Team and its Project Managers. He/she will engage the Manager of a team member should a performance challenge be encountered. All cross-functional and Business Unit Project and Product Managers will be aligned with this person in a matrixed management structure during the engagement, to achieve team-based goals. This person acts as the primary contact for the Program to the enterprise and senior management. The program manager must manage and provide communication to all organizations, including overall project milestones, risk, scope and expectations, project integration, budget, and staffing. Additional responsibilities include monitoring the performance of project team resources concerning their assigned project activities. Responsibilities will also include leading strategic projects and quarterly Steering Committee meetings with Client Experience leaders across ADP Business Units and functional areas. RESPONSIBILITIES: Follows Program Management disciplines in the following areas: Scope Management, Schedule Management, Cost Management, Issue Management, Risk Management, Quality Management, Human Resource Management, Communication Management and Contract Management.Establishes, manages, and publishes a comprehensive overall project plan, including the development schedule, resource requirements, and integration efforts of third-party products.Establishes project structure and staffing plans, and participates in the staffing process, which may include selection of personnel from third-party vendors.The Program Manager is ultimately responsible for obtaining approvals on Program scope changes, escalating critical path issues, and resolving team resource conflicts.Motivates and directs the project team; sets goals, objectives, and priorities; assigns and reviews project tasks and performance regularly, benchmarking against key milestone deliverables. May be asked to provide input into the performance reviews of team members. Approves additions and deletions to staff over the life of the project.The Program Manager is ultimately responsible for obtaining approvals on Program scope changes, escalating critical path issues, and resolving team resource conflicts.The Program Manager establishes comprehensive cross-functional written and verbal communications evaluating Program tasks, milestones, dependencies, issues, and escalations. This includes program meetings, minutes, executive briefings, and issue management tracking. Collaborates with cross-functional Product and Project Managers on all Program management deliverables.Acts as primary interface with the project sponsor(s) as well as the Product Manager. Ensures quality reviews are held with the project team and obtains sign-off on status and requirements.Acts as the primary interface to subcontractors supplying either product or service.Ensures that the methodology, processes, and tools are consistently used and guided by best practices and the ADP NPS Center of ExcellenceAccountable for meeting project schedule and results, client satisfaction, and the quality of the deliverables.Responsible for determining the success criteria of the overall project. This includes gathering information on client feedback, project team feedback, and senior management direction.Manages the overall program budget. Coordinates requests for incremental funding if deemed necessary. QUALIFICATIONS REQUIRED: Bachelor's degree or equivalent work experience.PMP Certification from the Project Management InstituteExperience in managing large project teams across multiple functions in the company.Must have 7-10 years of proven Project Management experience required. PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: Prior Program management experience is a plus. Extensive knowledge and understanding of products, services, implementation, technical, training, financial, and sales organizational operations would also be a plus. Demonstrated success in managing multi-line product projects. Experience in leading and directing multiple Project Managers across the enterprise.Proven track record of maintaining effective Project Team relationships in a highly matrixed environment.Must possess a proven ability to work effectively with an aggressive, demanding client and ADP project teams. Must be able to work well under pressure and have a high tolerance for stress.Must possess excellent organizational and time management skills for managing multiple, diverse, and conflicting projects.Must possess excellent communication, presentation, facilitation, and team leadership skills.Demonstrated ability to effectively communicate with executive-level managers in a project-oriented setting where project risk is substantial and communication requirements are highly complex.Demonstrated ability to build effective teams in a project-oriented setting where the team is large, geographically dispersed, and may have conflicting priorities and/or goals.Demonstrated ability to develop and maintain highly complex, leveled, and balanced Project Plans using Microsoft Project, or other comparable Project Management tools.Demonstrated ability to identify and mitigate project risks to successfully meet project objectives.Experience and understanding of the voice of the client/customer insight tools and methodologies is desirable Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $0.00 - $0.00 / Year A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.